FAQ

Questions, answered simply

Everything people usually ask us before they start. Search, or pick a topic.

Getting started

Do I need to know anything about websites?

No. We explain everything in plain words and handle the technical side for you. You only need to tell us about your business.

What do you need from me to get started?

A few details about your business and your customers. If you have a logo and photos, send them over. If you don't, tell us and we'll work out the best way forward together.

How long does it take to build a website?

It depends on the plan and how quickly we get your details. As a guide, a Shikara site takes about [1 week], Houseboat about [2 to 3 weeks] and Chinar about [4 weeks].

Do you only work with businesses in Kashmir?

We're based in Srinagar and focus on businesses across Kashmir. If you're outside Kashmir, send us a message and we'll tell you if we can help.

Pricing and payment

How much does a website cost?

We have three plans: Shikara (one page) for ₹8,000, Houseboat (up to 8 pages) for ₹15,000, and Chinar (10 or more pages) for ₹25,000. Compare the plans.

How does the 10% upfront saving work?

Pay the full price before we start and we take 10% off. For example, Houseboat costs ₹13,500 instead of ₹15,000.

What if I don't pay upfront?

You pay half when we start and the other half when your website is ready to go live.

How do I pay?

Pick a plan on our pricing page and fill in your details. You'll then get a secure payment link. You can pay by [UPI, debit or credit card, or net banking].

Are there any hidden costs?

No. The price you see is the price for building your website. Domain and hosting are included with Houseboat and Chinar. Monthly care is a separate service, and you only pay for it if you want it.

Domain and hosting

Are domain and hosting included?

Yes, with Houseboat and Chinar [for the first year]. With Shikara, we can set them up for you at an extra cost.

What happens after the first year?

We'll remind you before your domain and hosting are due for renewal. Renewal costs [₹X per year].

I already have a domain name. Can I use it?

Yes. Mention it when you contact us, and we'll connect your existing domain to your new website.

Design and changes

Will I see the design before you build it?

Yes. We show you how your website will look first. We only start building once you're happy with it.

What is a design revision?

A round of changes after you see your design, like a different colour, layout or photo. Shikara has no revisions, Houseboat includes [2] rounds, and Chinar has unlimited revisions.

Can I edit my website myself?

With Chinar, yes. You get a simple editor to change text and photos. With Shikara and Houseboat, send us your changes and we'll make them for you.

Do you write the words on my website?

With Chinar, we write all the words for you. For other plans, copywriting is available as a separate service.

After launch

What is monthly care?

We look after your website every month: updates, backups, security checks and small changes. You just send us a message when you need something.

Will my website show up on Google?

Every plan includes a basic Google search setup. Chinar sets up every page for search and adds your business to Google Maps. Nobody can promise the top spot on Google, but we make sure Google can find and understand your site.

Who owns the website?

[You do. Once it's paid for in full, the website and the domain name are yours.]

Still have a question?

Send us a message and we'll reply within a day, in plain words.